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[52.62.151.40]) by smtp.gmail.com with ESMTPSA id 98e67ed59e1d1-36f70a2892esm1192559a91.10.2026.06.03.20.25.02 for <irene@seafoodwarehouse.com.au> (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256); Wed, 03 Jun 2026 20:25:05 -0700 (PDT) MIME-Version: 1.0 X-Received: from ip-10-21-160-116.ap-southeast-2.compute.internal (EHLO freshdesk.com) ([10.21.160.116]) by mxau.freshdesk.com (Freshworks SMTP Server) with ESMTPA ID 055823ae. for <irene@seafoodwarehouse.com.au>; Thu, 04 Jun 2026 02:54:46 +0000 (UTC) Date: Thu, 04 Jun 2026 02:54:46 +0000 From: Datapel <support@datapel.com> Reply-To: Datapel <support@datapel.com> To: irene@seafoodwarehouse.com.au Message-ID: <6a20e8f6eae3_1bb6368c31389b.sidekiq-frequent-fd-podapsoutheast2-main-green-84876d988c-nc25b@email.freshdesk.com> In-Reply-To: <6a20d91f8ece_21761af827029.sidekiq-frequent-fd-podapsoutheast2-main-green-84876d988c-t5t4x@email.freshdesk.com> References: <6a20d91f8ece_21761af827029.sidekiq-frequent-fd-podapsoutheast2-main-green-84876d988c-t5t4x@email.freshdesk.com> Subject: Re: 135891 WMS Website Content-Type: multipart/alternative; boundary="--==_mimepart_6a20e8f616416_1bb6368c31393d"; charset=UTF-8 Content-Transfer-Encoding: 7bit sent-on: 2026-06-04 02:54:46 +0000 X-FUP-PRIORITY: 5 ----==_mimepart_6a20e8f616416_1bb6368c31393d Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi, We are pleased to advise that the Datapel WMS service disruption = has now been resolved and services have been restored. Our team has c= ompleted the recovery activities, and the system should now be operating = normally. You should be able to log in and access Datapel WMS as usual. = If you continue to experience any login issues or encounter any unexpe= cted behaviour, please let us know and we will investigate immediately. = We sincerely apologise for the disruption and inconvenience caused tod= ay and thank you for your patience, understanding, and cooperation while = we worked to restore the service. Kind Regards, Summer Bandong Data= pel Systems Pty. Ltd. E: =C2=A0support@datapel.com P: =C2=A01300 137 0= 82 F: =C2=A01300 134 955 https://help.datapel.com/=C2=A0 =C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_6a20e8f616416_1bb6368c31393d Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Ro= boto, Helvetica Neue, Arial, sans-serif; font-size:14px;">=0D <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R= oboto, Helvetica Neue, Arial, sans-serif; font-size:14px">=0D <div dir=3D"ltr">Hi,</div>=0D <div dir=3D"ltr"><br></div>=0D <div>We are pleased to advise that the Datapel WMS service disruption has= now been resolved and services have been restored.</div>=0D <div><br></div>=0D <div>Our team has completed the recovery activities, and the system shoul= d now be operating normally. You should be able to log in and access Data= pel WMS as usual.</div>=0D <div><br></div>=0D <div>If you continue to experience any login issues or encounter any unex= pected behaviour, please let us know and we will investigate immediately.= </div>=0D <div><br></div>=0D <div dir=3D"ltr">We sincerely apologise for the disruption and inconvenie= nce caused today and thank you for your patience, understanding, and coop= eration while we worked to restore the service.</div>=0D <div dir=3D"ltr"><br></div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-family: -apple-system, Blink= MacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; f= ont-size: 14px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: = 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; = word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; = text-decoration-thickness: initial; text-decoration-style: initial; text-= decoration-color: initial'>Kind Regards,</div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-family: -apple-system, Blink= MacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; f= ont-size: 14px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: = 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; = word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; = text-decoration-thickness: initial; text-decoration-style: initial; text-= decoration-color: initial'>Summer Bandong</div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'>Datapel Systems P= ty. Ltd.</div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'>=0D <span style=3D"box-sizing: border-box; word-break: break-word; overflow-w= rap: break-word; color: rgb(18, 51, 76); text-align: initial"><br style=3D= "box-sizing: border-box">E: =C2=A0</span><a href=3D"https://help.datapel.= com/profiles/51065806446/support@datapel.com" rel=3D"noreferrer" style=3D= "box-sizing: border-box; color: rgb(39, 108, 240); text-decoration: none= ; word-break: break-word; overflow-wrap: break-word; text-align: initial"= target=3D"_blank">support@datapel.com</a>=0D </div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'>P: =C2=A01300 137= 082</div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'>F: =C2=A01300 134= 955</div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'><br style=3D"box-= sizing: border-box"></div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-style: normal; font-variant-= ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-sp= acing: normal; orphans: 2; text-align: start; text-indent: 0px; text-tran= sform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px= ; white-space: normal; text-decoration-thickness: initial; text-decorati= on-style: initial; text-decoration-color: initial; font-size: 13px; font-= family: "Helvetica Neue", Helvetica, Arial, sans-serif'>=0D <a href=3D"https://help.datapel.com/" rel=3D"noreferrer" style=3D'box-siz= ing: border-box; color: rgb(39, 108, 240); text-decoration: none; word-b= reak: break-word; overflow-wrap: break-word; font-weight: 400; font-style= : normal; font-size: 13px; font-family: "Helvetica Neue", Helvetica, Aria= l, sans-serif; text-align: initial' target=3D"_blank">https://help.datape= l.com/</a><span style=3D"box-sizing: border-box; word-break: break-word; = overflow-wrap: break-word; color: rgb(18, 51, 76); text-align: initial">=C2= =A0</span>=0D </div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-family: -apple-system, Blink= MacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; f= ont-size: 14px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: = 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; = word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; = text-decoration-thickness: initial; text-decoration-style: initial; text-= decoration-color: initial'><span style=3D"box-sizing: border-box; word-br= eak: break-word; overflow-wrap: break-word; color: rgb(18, 51, 76); text-= align: initial">=C2=A0</span></div>=0D <div style=3D'box-sizing: border-box; word-break: break-word; overflow-wr= ap: break-word; color: rgb(18, 51, 76); font-family: -apple-system, Blink= MacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; f= ont-size: 14px; font-style: normal; font-variant-ligatures: normal; font-= variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: = 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; = word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; = text-decoration-thickness: initial; text-decoration-style: initial; text-= decoration-color: initial'><span style=3D"box-sizing: border-box; word-br= eak: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-siz= e: 8pt; font-family: Tahoma, sans-serif; line-height: 12.2667px; backgrou= nd-position: initial; background-repeat: initial"><img src=3D"https://aus= attachment.freshdesk.com/inline/attachment?token=3DeyJ0eXAiOiJKV1QiLCJhbG= ciOiJIUzI1NiJ9.eyJpZCI6NTEzMDYzNDAzMDcsImRvbWFpbiI6ImRhdGFwZWwuZnJlc2hkZX= NrLmNvbSIsImFjY291bnRfaWQiOjM5MzE5MzJ9.7Sw5EztXd9abJM5UFS5xdyxoPpo45JgWZv= D0UuFwZvA" style=3D"box-sizing: border-box; border: 0px; cursor: pointer;= max-width: 100%; border-radius: 4px" data-id=3D"51306340307" class=3D"fr= -fic fr-dii inline-image"></span></div>=0D </div>=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D <span title=3D"fd_tkt_identifier" style=3D'font-size:0px; 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