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[52.62.151.40]) by smtp.gmail.com with ESMTPSA id d9443c01a7336-2b988990e4csm4567555ad.83.2026.04.28.18.33.17 for <irene@seafoodwarehouse.com.au> (version=TLS1_3 cipher=TLS_AES_256_GCM_SHA384 bits=256/256); Tue, 28 Apr 2026 18:33:18 -0700 (PDT) MIME-Version: 1.0 X-Received: from ip-10-21-101-30.ap-southeast-2.compute.internal (EHLO freshdesk.com) ([10.21.101.30]) by mxau.freshdesk.com (Freshworks SMTP Server) with ESMTPA ID 5b18055b. for <irene@seafoodwarehouse.com.au>; Wed, 29 Apr 2026 01:33:14 +0000 (UTC) Date: Wed, 29 Apr 2026 01:33:14 +0000 From: Datapel <support@datapel.com> Reply-To: Datapel <support@datapel.com> To: irene@seafoodwarehouse.com.au Message-ID: <69f15fda67440_22d61990857f9.sidekiq-frequent-fd-podapsoutheast2-main-green-5b57864b6f-kh4ht@email.freshdesk.com> In-Reply-To: <004301dcd777$ec02f890$c408e9b0$@seafoodwarehouse.com.au> References: <004301dcd777$ec02f890$c408e9b0$@seafoodwarehouse.com.au> Subject: Re: 134547 WMS Website Content-Type: multipart/alternative; boundary="--==_mimepart_69f15fda6d326_22d6199085850"; charset=UTF-8 Content-Transfer-Encoding: 7bit sent-on: 2026-04-29 01:33:14 +0000 X-FUP-PRIORITY: 5 ----==_mimepart_69f15fda6d326_22d6199085850 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Irene, Thanks for reaching out. We're aware Datapel WMS is current= ly unavailable and we sincerely apologise for the disruption. We're work= ing actively with our hosting provider to bring services back online.=C2=A0= Good progress has been made this morning and we hope to resolve this as= soon as possible. Your data is safe and unaffected. There is no action = required from you =E2=80=94 we'll send a confirmation to you as soon as s= ervices are restored. We appreciate your patience.=C2=A0 Kind Rega= rds, Mhoana=C2=A0Gayoso Datapel Systems Pty. Ltd. E:=C2=A0=C2=A0support= @datapel.com P:=C2=A0 1300 137 082 F:=C2=A0 1300 134 955 https://help.= datapel.com/=C2=A0 =C2=A0 =0D =0D On=0D Wed, 29 Apr at 11:32 AM=0D , Irene <irene@seafoodwarehouse.com.au> wro= te:=0D =0D =0D =0D Good Morning =0D =C2=A0 =0D Can you please advise when you expect the WMS website to be working. =0D= =C2=A0 =0D Thanks =0D =C2=A0 =0D Irene Richardson =0D Administrator =0D Seafood Warehouse =0D 6 Industry Place =0D Capalaba Q 4157 =0D =C2=A0 =0D Ph: +61 7 3245 7008 =0D =C2=A0=0D =0D =0D =0D =0D =0D ----==_mimepart_69f15fda6d326_22d6199085850 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Ro= boto, Helvetica Neue, Arial, sans-serif; font-size:14px;">=0D <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, R= oboto, Helvetica Neue, Arial, sans-serif; font-size:14px">=0D <div dir=3D"ltr">=0D <div>Hi Irene,<br><br>=0D </div>=0D <div style=3D"font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Ro= boto, Helvetica Neue, Arial, sans-serif; font-size:14px">=0D <div dir=3D"ltr">Thanks for reaching out. We're aware Datapel WMS is curr= ently unavailable and we sincerely apologise for the disruption.<br><br>W= e're working actively with our hosting provider to bring services back on= line.=C2=A0</div>=0D <div dir=3D"ltr">Good progress has been made this morning and we hope to = resolve this as soon as possible.<br><br>Your data is safe and unaffected= . There is no action required from you =E2=80=94 we'll send a confirmatio= n to you as soon as services are restored.<br><br>We appreciate your pati= ence.=C2=A0</div>=0D </div>=0D </div>=0D <div data-skip-ai-process=3D""><div dir=3D"ltr">=0D <div>=0D <br>Kind Regards,</div>=0D <div>Mhoana=C2=A0Gayoso<span style=3D'font-family: "Helvetica Neue", Helv= etica, Arial, sans-serif; font-size: 13px; font-style: normal; font-weigh= t: 400; text-align: initial'><br>Datapel Systems Pty. Ltd.</span>=0D </div>=0D <div style=3D'font-weight: 400; font-style: normal; font-size: 13px; font= -family: "Helvetica Neue", Helvetica, Arial, sans-serif'>=0D <span style=3D"text-align: initial">E:=C2=A0=C2=A0</span><a href=3D"https= ://help.datapel.com/profiles/51065806446/support@datapel.com" rel=3D"nore= ferrer" style=3D"background-color: rgb(255, 255, 255); text-align: initia= l" target=3D"">support@datapel.com</a>=0D </div>=0D <div style=3D'font-weight: 400; font-style: normal; font-size: 13px; font= -family: "Helvetica Neue", Helvetica, Arial, sans-serif'>P:=C2=A0 1300 13= 7 082</div>=0D <div style=3D'font-weight: 400; font-style: normal; font-size: 13px; font= -family: "Helvetica Neue", Helvetica, Arial, sans-serif'>F:=C2=A0 1300 13= 4 955</div>=0D <div style=3D'font-weight: 400; font-style: normal; font-size: 13px; font= -family: "Helvetica Neue", Helvetica, Arial, sans-serif'>=0D <a href=3D"https://help.datapel.com/" rel=3D"noreferrer" style=3D'font-we= ight: 400; font-style: normal; font-size: 13px; font-family: "Helvetica N= eue", Helvetica, Arial, sans-serif; background-color: rgb(255, 255, 255);= text-align: initial' target=3D"">https://help.datapel.com/</a><span styl= e=3D"text-align: initial">=C2=A0</span>=0D </div>=0D <div><span style=3D"text-align: initial"><br></span></div>=0D <div><span style=3D"text-align: initial">=C2=A0</span></div>=0D <div><span style=3D"font-size: 8pt; font-family: Tahoma, sans-serif; line= -height: 12.2667px; color: rgb(0, 0, 0); background-image: initial; backg= round-position: initial; background-repeat: initial"><img src=3D"https://= ci3.googleusercontent.com/mail-sig/AIorK4y3xgaGeR7hzdJaMp_c6xy40T0qjKRyS1= MSTkxCq0zj4TTSCoCj1jImQXPQrupOi5Pux_pvulzMIH5U" class=3D"fr-fic fr-dii"><= br><br></span></div>=0D <div style=3D"color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans= -serif; font-size: small; font-style: normal; font-weight: 400"><br></div= >=0D </div></div>=0D <div class=3D"freshdesk_quote">=0D <div class=3D"freshdesk_attr">=0D On=0D Wed, 29 Apr at 11:32 AM=0D <span class=3D"separator">, Irene <irene@= seafoodwarehouse.com.au> wrote:=0D </span>=0D </div>=0D <blockquote class=3D"freshdesk_quote" style=3D"= margin:0 0 0 .8ex;border-left:1px solid #ccc;padding-left:1ex">=0D <div class=3D"WordSection1">=0D <div class=3D"MsoNormal">Good Morning</div>=0D <div class=3D"MsoNormal">=C2=A0</div>=0D <div class=3D"MsoNormal">Can you please advise when you expect the WMS we= bsite to be working.</div>=0D <div class=3D"MsoNormal">=C2=A0</div>=0D <div class=3D"MsoNormal">Thanks</div>=0D <div class=3D"MsoNormal">=C2=A0</div>=0D <div class=3D"MsoNormal">Irene Richardson</div>=0D <div class=3D"MsoNormal">Administrator</div>=0D <div class=3D"MsoNormal">Seafood Warehouse</div>=0D <div class=3D"MsoNormal">6 Industry Place</div>=0D <div class=3D"MsoNormal">Capalaba Q 4157</div>=0D <div class=3D"MsoNormal">=C2=A0</div>=0D <div class=3D"MsoNormal">Ph: +61 7 3245 7008</div>=0D <div class=3D"MsoNormal">=C2=A0</div>=0D </div>=0D =0D =0D </blockquote>=0D </div>=0D </div>=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D <span title=3D"fd_tkt_identifier" style=3D'font-size:0px; font-family:"fd= tktid"; min-height:0px; height:0px; opacity:0; max-height:0px; line-heigh= t:0px; color:#ffffff'>134547:3931932</span>=0D =0D </div>= ----==_mimepart_69f15fda6d326_22d6199085850--

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