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Content-Type: multipart/alternative; boundary=Apple-Mail-B8A837A1-BCD7-4C7C-939B-75947B927286 Content-Transfer-Encoding: 7bit From: Julie Hamilton <juliehamilton@aussieseafoodhouse.com.au> Mime-Version: 1.0 (1.0) Date: Wed, 4 Dec 2019 17:38:49 +1000 Subject: Fwd: Allingtons Dispute #75 Raised Message-Id: <D259DFB6-17C4-410F-A11D-28E0CE65EB0F@aussieseafoodhouse.com.au> References: <CAB4nxjJha-U886Lq6TNAcxDypAE1-EZZuqNUsjrrD_CEKn1YTw@mail.gmail.com> To: ianhamilton@seafoodwarehouse.com.au --Apple-Mail-B8A837A1-BCD7-4C7C-939B-75947B927286 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: quoted-printable Regards,=20 Julie Hamilton Begin forwarded message: > From: Allingtons Enquiries <enquiries@allingtons.com.au> > Date: 4 December 2019 at 4:20:21 pm AEST > To: juliehamilton@aussieseafoodhouse.com.au > Subject: Re: Allingtons Dispute #75 Raised >=20 > Hi Julie, >=20 > We have a size 13, but they don't come in a 12.5 >=20 > Thanks > Rachel >=20 >> On Wed, Dec 4, 2019 at 2:39 PM <juliehamilton@aussieseafoodhouse.com.au> w= rote: >> Hi Rachel, >>=20 >> Brilliant thankyou so much. Would you have a set of 12.5 and 13's in=20 >> stock? >>=20 >>=20 >>=20 >>=20 >>=20 >>=20 >> On 2019-12-04 12:29, Allingtons Enquiries wrote: >> > Hi Julie, >> >=20 >> > We have received the boots back from you however we have had to order >> > the size 12's. As soon as they come in we will get them out to you but >> > I will send the size 11's out today. >> >=20 >> > Kind Regards >> > Rachel >> > Allingtons Outpost >> >=20 >> > On Wed, Nov 13, 2019 at 9:50 AM Allingtons Enquiries >> > <enquiries@allingtons.com.au> wrote: >> >=20 >> >> Hi, >> >>=20 >> >> Yes, please send them to the above address. I will put them aside >> >> for you or order them if needed. >> >>=20 >> >> Rachel >> >>=20 >> >> On Wed, Nov 13, 2019 at 9:35 AM >> >> <juliehamilton@aussieseafoodhouse.com.au> wrote: >> >>=20 >> >>> On 2019-11-13 08:53, Allingtons Enquiries wrote: >> >>>> Hi Julie, >> >>>>=20 >> >>>> I'm glad there is nothing wrong as such, and of course you can >> >>> send >> >>>> them back to us, below is the link to our returns page it has >> >>> all the >> >>>> relevant information for you. >> >>>>=20 >> >>>> https://www.allingtons.com.au/returns-policy/ >> >>>>=20 >> >>>> What sizes were you looking for, just so I can put them aside >> >>> for >> >>>> you? >> >>>>=20 >> >>>> Kind Regards >> >>>> Rachel >> >>>> Allingtons Outpost >> >>>>=20 >> >>>> On Wed, Nov 13, 2019 at 9:16 AM >> >>> <julie@aussieseafoodhouse.com.au> >> >>>> wrote: >> >>>>=20 >> >>>>> Dear Allingtons, >> >>>>>=20 >> >>>>> has raised Dispute #75 for Order #N33791 on 13 Nov 2019 >> >>> (08:46). >> >>>>>=20 >> >>>>> TYPE OF DISPUTE: Item >> >>>>>=20 >> >>>>> REASON FOR DISPUTE: Wrong item >> >>>>>=20 >> >>>>> STATUS OF DISPUTE: New >> >>>>>=20 >> >>>>> MESSAGE: >> >>>>> Hello, there was nothing wrong with the items shipped but i >> >>> have >> >>>>> ordered the wrong sizes can i please send back and change them >> >>> to >> >>>>> the next size up ? 1 x Ariat Mens Barnyard H2O (10004042) Dark >> >>> Brown >> >>>>> 10.5EE (SKU: JU101990) >> >>>>>=20 >> >>>>> 2 x Ariat Mens Barnyard H2O (10004042) Dark Brown 11.5EE (SKU: >> >>>>> JU101992) >> >>>=20 >> >>> Hi Rachel, >> >>>=20 >> >>> Thankyou very much, do i just send it to >> >>>=20 >> >>> Allingtons Outpost, >> >>> PO Box 366, >> >>> Salisbury South SA 5106 >> >>> AUSTRALIA >> >>>=20 >> >>> Could I please change to 1* size 11 and 2* size 12 >> >>>=20 >> >>> Regards, >> >>>=20 >> >>> Julie Hamilton --Apple-Mail-B8A837A1-BCD7-4C7C-939B-75947B927286 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D= utf-8"></head><body dir=3D"auto"><br><br><div id=3D"AppleMailSignature">Rega= rds, <div><br></div><div>Julie Hamilton</div></div><div><br>Begin forwa= rded message:<br><br></div><blockquote type=3D"cite"><div><b>From:</b> Allin= gtons Enquiries <<a href=3D"mailto:enquiries@allingtons.com.au">enquiries= @allingtons.com.au</a>><br><b>Date:</b> 4 December 2019 at 4:20:21 pm AES= T<br><b>To:</b> <a href=3D"mailto:juliehamilton@aussieseafoodhouse.com.au">j= uliehamilton@aussieseafoodhouse.com.au</a><br><b>Subject:</b> <b>Re: Allingt= ons Dispute #75 Raised</b><br><br></div></blockquote><blockquote type=3D"cit= e"><div><div dir=3D"ltr">Hi Julie,<div><br></div><div>We have a size 13, but= they don't come in a 12.5</div><div><br></div><div>Thanks</div><div>Rachel<= /div></div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_at= tr">On Wed, Dec 4, 2019 at 2:39 PM <<a href=3D"mailto:juliehamilton@aussi= eseafoodhouse.com.au">juliehamilton@aussieseafoodhouse.com.au</a>> wrote:= <br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8e= x;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi Rachel,<br> <br> Brilliant thankyou so much. Would you have a set of 12.5 and 13's in <br> stock?<br> <br> <br> <br> <br> <br> <br> On 2019-12-04 12:29, Allingtons Enquiries wrote:<br> > Hi Julie,<br> > <br> > We have received the boots back from you however we have had to order<b= r> > the size 12's. As soon as they come in we will get them out to you but<= br> > I will send the size 11's out today.<br> > <br> > Kind Regards<br> > Rachel<br> > Allingtons Outpost<br> > <br> > On Wed, Nov 13, 2019 at 9:50 AM Allingtons Enquiries<br> > <<a href=3D"mailto:enquiries@allingtons.com.au" target=3D"_blank">en= quiries@allingtons.com.au</a>> wrote:<br> > <br> >> Hi,<br> >> <br> >> Yes, please send them to the above address. I will put them aside<b= r> >> for you or order them if needed.<br> >> <br> >> Rachel<br> >> <br> >> On Wed, Nov 13, 2019 at 9:35 AM<br> >> <<a href=3D"mailto:juliehamilton@aussieseafoodhouse.com.au" targ= et=3D"_blank">juliehamilton@aussieseafoodhouse.com.au</a>> wrote:<br> >> <br> >>> On 2019-11-13 08:53, Allingtons Enquiries wrote:<br> >>>> Hi Julie,<br> >>>> <br> >>>> I'm glad there is nothing wrong as such, and of course you c= an<br> >>> send<br> >>>> them back to us, below is the link to our returns page it h= as<br> >>> all the<br> >>>> relevant information for you.<br> >>>> <br> >>>> <a href=3D"https://www.allingtons.com.au/returns-policy/" r= el=3D"noreferrer" target=3D"_blank">https://www.allingtons.com.au/returns-po= licy/</a><br> >>>> <br> >>>> What sizes were you looking for, just so I can put them asi= de<br> >>> for<br> >>>> you?<br> >>>> <br> >>>> Kind Regards<br> >>>> Rachel<br> >>>> Allingtons Outpost<br> >>>> <br> >>>> On Wed, Nov 13, 2019 at 9:16 AM<br> >>> <<a href=3D"mailto:julie@aussieseafoodhouse.com.au" target=3D= "_blank">julie@aussieseafoodhouse.com.au</a>><br> >>>> wrote:<br> >>>> <br> >>>>> Dear Allingtons,<br> >>>>> <br> >>>>> has raised Dispute #75 for Order #N33791 on 13 Nov 2019= <br> >>> (08:46).<br> >>>>> <br> >>>>> TYPE OF DISPUTE: Item<br> >>>>> <br> >>>>> REASON FOR DISPUTE: Wrong item<br> >>>>> <br> >>>>> STATUS OF DISPUTE: New<br> >>>>> <br> >>>>> MESSAGE:<br> >>>>> Hello, there was nothing wrong with the items shipped b= ut i<br> >>> have<br> >>>>> ordered the wrong sizes can i please send back and chan= ge them<br> >>> to<br> >>>>> the next size up ? 1 x Ariat Mens Barnyard H2O (1000404= 2) Dark<br> >>> Brown<br> >>>>> 10.5EE (SKU: JU101990)<br> >>>>> <br> >>>>> 2 x Ariat Mens Barnyard H2O (10004042) Dark Brown 11.5E= E (SKU:<br> >>>>> JU101992)<br> >>> <br> >>> Hi Rachel,<br> >>> <br> >>> Thankyou very much, do i just send it to<br> >>> <br> >>> Allingtons Outpost,<br> >>> PO Box 366,<br> >>> Salisbury South SA 5106<br> >>> AUSTRALIA<br> >>> <br> >>> Could I please change to 1* size 11 and 2* size 12<br> >>> <br> >>> Regards,<br> >>> <br> >>> Julie Hamilton<br> </blockquote></div> </div></blockquote></body></html>= --Apple-Mail-B8A837A1-BCD7-4C7C-939B-75947B927286--

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